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How to Master Your Phone Interview

Companies or recruiters will first look at your resume to see if you are a perfect fit for a job (see our Resume Tips to Live by In the New Digital Age content for helpful tips). Phone interviews will be used to determine if a candidate should move to the next round of the interview process. The phone interview can last from 15 minutes to 30 minutes. You want to sell yourself and explain why you are the perfect candidate for the job! Follow the tips below to master your next phone interview:

Before the interview:

  • Go to a quiet place where there are no distractions at least 5 minutes before your scheduled interview time
  • Confirm whom is calling whom first. If the interview is being held on a conference line make sure you have the number and access code – If you are calling the employer, make sure you call at the arranged time. If you are even a minute late YOU ARE LATE!
  • Make sure you have good cell service and your phone is fully charged
    • Review key skills, job description and company prior to the interview
    • Make sure to have at least 3-4 questions prepared

During the interview:

  • Have a copy of your resume in front of you
    • Ask for the managers to explain the position and what they are looking for in more detail
    • Keep it conversational and speak clearly
    • Create a positive tone by smiling through the phone (yes, even though they cannot see you smile this will help your nerves and the tone of your voice)
  • Never answer another call or ask the interviewer to “hold on” during an interview unless absolutely necessary
    • It is recommended to not discuss money, benefits, or time-off during the interview – This can be an interview killer
    • At the end of the interview ask “is there anything in my background which would prevent me from being successful in this role” – this lets you know exactly where you stand and gives you a chance to overcome any objection 
    • “Pre-close” the job. Tell them that you enjoyed the opportunity to speak and discuss the role and that you are confident you would be a good asset to the organization and are looking forward to the next steps

After the interview:

  • Send a thank you note or email to everyone who interviewed you
    • If you are working with a recruiter call the recruiter immediately to discuss how the interview went.


Are you currently seeking new job opportunities?

Follow the above steps and send your resume to for a recruiter to engage.